SHIPPING
Shipping
Shipping is estimated to take 5-7 business days depending on your location. Thank you for your patience as we work hard to infuse your order with love.
Shipmates
We believe in supporting local businesses. That is why we have Shipmates facilitate all of our packaging and shipping. Shipmates is a small business located in Marriott Slaterville, Ut. Just like Infusion Hero they have a unique story to tell. Click below to learn more about Shipmates:
RETURNS and exchanges
Returns
To return your hoodie email infusionhero@gmail.com and list the following:
order Number
Name of Customer
Reason for Return
We will send a return address label. Go to your nearest post office and pay the necessary postage. Send us your receipt and we will refund you for your expenses.
If you have any issues feel free to reach out to us using our contact page.
10 DAYS TO RETURN or exchange
If you want to return or exchange your hoodie please follow the Return and Exchange instructions within 10 days and we will happily solve the issue. Thank you!
EXCHANGES
To exchange your hoodie email infusionhero@gmail.com and list the following:
Order number
Name of customer
Size being sent back to infusion hero
new size being requested
We will send a return address label. Go to your nearest post office and pay the necessary Postage. Send us your receipt and we will refund you for shipping expenses. We will send the new hoodie within 5-7 days of receiving the original hoodie.